CAA Performance Framework For Airline Accessibility
The UK Civil Aviation Authority (CAA) is responsible for the enforcement of UK Regulation (EC) No 1107/2006 concerning the rights of disabled and less mobile persons when travelling by air. This applies to all flights from the UK and flights to the UK on UK and EU registered carriers. This legislation is intended to ensure that such people have the same opportunities for air travel as others, in particular that they have the same rights to free movement, freedom of choice and non-discrimination.
In 2014 the CAA introduced a UK wide Airport Accessibility Performance Framework. We consider that in general the framework has been successful in driving improved compliance with UK Regulation (EC) No 1107/2006 and improving the overall quality of assistance at many UK airports. We have been heartened by the positive and constructive way in which airports have embraced the framework and its aims.
The CAA is now considering developing a similar framework for airlines. This consultation seeks stakeholder’s views on the CAA’s proposal to develop an Airlines Accessibility Performance Framework.
Opened: 25th April 2023
Closed: 21st July 2023